tj89 Personal Information Protection Policy
This is the official policy document that clearly sets out how tj89 handles and stores your personal information.
Last updated: 30 October 2026
Introduction — About This Policy
Anyone who accesses the tj89 platform will have their personal information managed in accordance with the rules in this policy. We take your privacy seriously and will not share any personal information with third parties without lawful authorisation.
After reading this policy, if there is any section you do not understand, you can contact the tj89 customer service team via 24/7 Live Chat.
Types of Information Collected
tj89 collects the following personal information to provide good service and maintain legal compliance—
2.1 — Information You Provide Directly
- Name, date of birth, and nationality details
- Contact details — email address, phone number
- Password set at account creation (encrypted)
- Payment and withdrawal records — KBZPay, Wave Money, AYA Pay, and bank transfer details
- National ID or photo submitted for KYC (Know Your Customer) verification
2.2 — Information Collected Automatically
- IP address, browser type, and version
- Device type and operating system
- Game records — play time, game type, bet amount, and win/loss amounts
- Session cookies and localStorage data
- Link click records and pages visited
2.3 — Information Received from Third-Party Sources
- Financial confirmations sent by payment service providers
- Results from Fraud Prevention and Safety Checks
Purpose of Data Use
We use the information we collect only for the purposes listed below—
3.1 — Account Management
Used to create, verify, and securely maintain your tj89 account. The details you provide are essential for verifying your identity when you log in.
3.2 — Processing Financial Transactions
Payment details are required to process your deposit and withdrawal requests quickly. This information is also referenced when checking bonus eligibility.
3.3 — Legal and Compliance Obligations
Your personal data may be used to carry out checks required to maintain financial transparency and to prevent fraud and money laundering.
3.4 — Improving Customer Service
When assisting you through 24/7 Live Chat, we may refer to your game history and account details to provide better support.
3.5 — Security and Safety
Login records and device data are monitored to protect against account theft, phishing, and other cyber threats.
Data Sharing and Disclosure
tj89 will not sell, rent, or trade your personal data to third parties. However, it may be shared for limited purposes in the following circumstances—
- Payment Processors — Only the data necessary to process payments is shared with KBZPay, Wave Money, AYA Pay, and banking payment providers.
- Technology Service Providers — These are providers we have contracted with for platform operations and security. They are required to follow the same data protection commitments as this policy.
- Legal Authorities — Data may be disclosed in accordance with the law when required by valid legal processes such as court orders or legal proceedings.
- Fraud Prevention Services — Data necessary to prevent fraudulent activity may be shared with verification service providers.
Before sharing data with any third party, we ensure they meet the same data protection obligations that we uphold.
Data Security Measures
To protect your personal data, tj89 has put in place technical and organisational security measures—
SSL Encryption
All data transfers are protected with SSL/TLS encryption.
Database Protection
Customer data is stored on encrypted servers.
Continuous Monitoring
Active 24/7 monitoring to detect and prevent unauthorised access.
Access Control
Staff with access to data are restricted and their access is logged.
However, we acknowledge that no data transfer over the internet can be guaranteed 100% secure. We have put in place the best protective measures we can.
Your Rights
Every user of our platform has the following rights regarding their personal data—
Right to Access
You may request to view what personal data tj89 holds about you and the purposes for which it is kept.
Right to Rectification
If your personal data is inaccurate, you can contact us via Live Chat to request a correction.
Right to Erasure
If you contact us with a request, we can delete your personal data to the extent that it does not conflict with our legal obligations. Financial transaction records must be retained until the legally required period has expired.
Right to Restriction
In certain circumstances, you can request that we restrict the processing of your data. Please note that doing so may limit some of our services.
Right to Object
You can object to the processing of your data for direct marketing purposes, and if you do, we will no longer process your data for that purpose.
To exercise these rights, email [email protected] or contact us via 24/7 Live Chat.
Data Retention Period
tj89 will delete or anonymise your personal data once the purpose for processing it has been fulfilled. However, the following categories will be retained for the legally required period—
- Financial transaction records — retained in accordance with communications law requirements
- KYC / verification records — retained due to financial transparency obligations
- Gaming records — retained for a limited period for technical and security purposes
- Customer service communication records — retained for a limited period for dispute resolution
Please note that even after your account is closed, data required by law may continue to be retained.
Policy on Users Under 21
The tj89 platform is intended for players aged 21 and above only. If we become aware that personal data of anyone under 21 has been collected, that data will be deleted immediately and the account will be blocked.
Parents or guardians — if you suspect a child is accessing our platform, please notify us at [email protected]. We will act on it immediately.
Policy Changes
We may review and update this privacy policy from time to time. If any changes occur, we may amend this policy and will announce significant changes on the platform.
If you continue to use the platform after a policy change, you will be considered to have accepted the updated policy. We therefore encourage you to review this policy periodically.
Privacy Contact
If you have any questions, requests, or complaints related to this policy, you can contact tj89's data protection services—
Email Contact
Send privacy inquiries or data requests to [email protected].
24/7 Live Chat
For an immediate response, you can contact us in Burmese via Live Chat on the platform.